FAQs

  • What is physical therapy?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, your physical therapist will use a variety of hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • How do I know if physical therapy will help me?

    Your Doctor of Physical Therapy will perform a 60-minute thorough head to toe evaluation to determine the cause of your pain.  If you require an outside specialist we will make a recommendation for you. Not quite ready for a full evaluation? We have 15 min sports injury screens to determine if physical therapy will help.

  • Can I go to any physical therapy I choose?

    As a patient you have the right to receive physical therapy at any place you choose. At Fast Track Sports Medicine & Performance Center, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • How do I schedule an appointment?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request an appointment.

  • What should I bring to my first appointment?

    To bring on your first visit:

    • Insurance information (we will make a copy of your card).
    • Print out the patient forms, fill them out, and bring them with you.
    • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allows easy access to your problem areas.
    • Please note that you will need a prescription for physical therapy AFTER 30 days.
  • Does insurance cover my treatment?

    Our medical sports rehab services are covered by most insurance plans as an out-of-network provider.  All insurance plans offer different benefits. If you would like to know the covered amount ahead of time, call your “members” number and request benefits for “out of network physical therapy”. Insurance is confusing and we are happy to help if you need assistance.  Our 65 year old+ crew are fully covered through our contract with Medicare (provided you have Medicare and have a secondary insurance).

  • What if I don’t have insurance?

    For patients who do not have insurance, our fees are surprisingly lower than nearby in-network facilities.  You will benefit from money and time saved at Fast Track.

  • What type of payment do you accept?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

  • What do I wear?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. Athletic shorts are helpful for hip, knee and ankle,  Tank tops for shoulder injuries. All athletes should bring the shoes they wear for their sport, i.e., cleats, running shoes, etc.

  • How long will my therapy sessions last?

    All evaluations and follow-up sessions will last 60 minutes.

  • How many sessions will I have?

    Each patient’s diagnosis is different, so your Doctor of Physical Therapy will determine a plan of care that is right for you.

  • What types of education/training do your therapists have?

    All of our Physical Therapists hold a Doctoral degree in Physical Therapy.  The majority of our team is additionally Board Certified as Sports Rehab Specialists (SCS).